Terms & Conditions

Last updated: 6 October 2026

By using this website or booking a service at The Thai Spa In Borivali West, you agree to the following terms and conditions.

Services

We provide professional wellness and therapeutic massage services only. Services, durations and prices are subject to change without notice. Please call us for current prices and availability.

Appointments & Timings

• We are open daily from 11:00 AM to 10:00 PM.
• Booking in advance is recommended. Please arrive 5–10 minutes before your appointment.
• Late arrivals may result in a shorter session so that the next guest is not delayed. The full session price will still apply.
• Extending a session beyond the booked time is subject to availability and additional charges.

Cancellations

Please inform us as early as possible if you need to cancel or reschedule your appointment.

Payments

Full payment is due at the spa, before or right after your service, as communicated at reception. Prices shown or quoted are in Indian Rupees (INR).

Guest Conduct

• Guests must be 18 years of age or older.
• Any inappropriate behaviour, request for illegal services, or harassment of our staff is strictly prohibited and will lead to immediate termination of the service without refund, and may be reported to the authorities.
• Guests under the influence of alcohol or drugs may be refused service.

Health

Please tell your therapist about any medical condition, injury, pregnancy, allergy or skin sensitivity before your session. We reserve the right to refuse or modify a service for your safety.

Personal Belongings

Please keep your valuables safe. We are not responsible for loss of or damage to personal belongings.

Website Content

All content and images on this website belong to The Thai Spa In Borivali West and may not be copied without permission.

Governing Law

These terms are governed by the laws of India, and any disputes are subject to the jurisdiction of the courts in Mumbai, Maharashtra.

Contact Us

The Thai Spa In Borivali West
Shop No. 103, Shimpoli Rd, opp. Meghdoot, Vivekanand Nagar, Borivali West, Mumbai, Maharashtra 400092
Phone: +91 81695 96722